Refund Policy
Clear terms for subscription cancellations, refunds, and billing. Fees are generally final once value is delivered, except where applicable law requires otherwise or MenuList confirms a duplicate or incorrect charge.
Last updated: August 22, 2026 · Questions? Contact us at billing@menulist.ai
The key facts about our refund and cancellation terms — plainly stated.
Four reasons our fees are final once a billing cycle begins.
When you use content generation features (data extraction, image generation, descriptions), we incur non-recoverable costs from third-party providers.
When payment is confirmed, the tools, limits, and credits included in the selected plan become available. The value starts as soon as access is granted.
Our pricing is designed to provide value upfront. Use the 7-day setup to review your prepared customer-facing version before choosing a paid plan.
This policy protects the platform from misuse — such as generating all necessary assets and then requesting a refund after obtaining value.
How cancellation works and what to expect.
You retain the access and remaining credits included in your current paid plan until the end of its billing period.
Once your billing period expires, your account access changes.
Our support team can clarify billing, subscriptions, or this policy. Report a duplicate, incorrect, or unrecognized charge promptly so we can review the billing record.
Reach us at billing@menulist.ai