Customer feedback loop
Give customers a private way to flag issues.
Customers can report wrong prices, missing items, outdated details, or service concerns from the public menu, Official Business Page, QR, or direct link. Owners review the feedback privately and update the approved list when needed.
Issue reported from the customer page
A customer flags a wrong price or outdated detail. The owner reviews it before anything changes publicly.
Feedback QRMenu issue reportsOwner inboxNeeds attentionApproved fix
How customer reports get fixed
From customer report to owner-reviewed fix.
Make an issue easy to report, keep it private, and fix the approved menu or business page when the report is right.
Step 1
Feedback starts where customers already look.
Add feedback access from the public menu, Official Business Page, feedback QR, or direct link so customers do not need to find a phone number or send screenshots.
Menu footerFeedback QROfficial page
QR scan point
A feedback QR can sit near the counter, exit, table, or takeaway material.
Direct link
Share a feedback link when you want a customer to report the issue privately.
Official page action
Feedback stays connected to the same public page customers use.
Step 2
Customers can flag the exact issue.
The form is built for useful reports: message, issue type, where it happened, and optional contact details where settings allow.
Wrong priceMissing itemOutdated detail
Menu issue
A customer can explain what looked incorrect in the public menu.
Service concern
Service concerns can still reach the owner privately for follow-up.
Only the details you allow
Store and menu settings control when customers can send feedback and which details they may include.
Step 3
Feedback lands in the owner inbox.
Owners can review new feedback, mark it handled, and keep attention on the items that need action.
NewNeeds attentionResolved
Private inbox
Feedback is reviewed on the owner side instead of being published automatically.
Phone-ready review
Owners can check feedback from the phone dashboard when they are away from a desktop.
Owner and staff access
Owner access and staff roles protect who can review customer reports.
Step 4
The approved list gets corrected.
When feedback reveals a real issue, correct the menu or business detail once. MenuList pages then use the corrected list.
Owner reviewList updateCurrent details
Menu update
Fix the item, price, section, or detail from the menu that publishes publicly.
Marked as handled
Mark feedback resolved after the owner has checked it.
Public confidence
Customers keep returning to the current approved version instead of old screenshots or comments.
Private customer report
Customers can report issues, while owners keep control.
This customer form shows how a wrong price, missing item, or outdated detail can be reported privately. The owner review stays inside MenuList.
Customer form
Customers flag the issue from the customer page
A customer can report wrong prices, missing items, outdated details, or other menu issues without making the report public.
Where it helps
Feedback helps keep customer details current.
Use it to fix reported issues, not to collect public reviews or track customer sentiment.
Places customers can report
Feedback can start from the MenuList pages, links, or QR codes customers already use.
Feedback QR for physical placementDirect link for private reportsOfficial page and menu actions
Private owner review
Review each report, mark it handled, and see it in Business Health when it needs attention.
Review before changing anythingPrivate feedback inboxAttention only when needed
Owner control
Customer reports stay private until you act.
Reports do not become public reviews. They give you a private way to check and fix what customers say is wrong.
Private by design
Feedback goes to the owner side for review instead of becoming public marketing content automatically.
Useful issue types
Wrong prices, missing items, outdated details, service concerns, and other customer-reported issues can be handled from one place.
A problem the owner can act on
Business Health can show when a customer report needs attention without adding another report for you to study.
Update the approved list
The best outcome is simple: owner reviews the issue and updates the same approved list customers use.
Keep details current
Let customers tell you when something looks wrong.
Start from your current menu. MenuList adds private feedback and keeps each correction tied to the approved list customers use.